Understanding information technology

Information Technology (IT) is a support function helping all the functions with technology to manage their routine activities. For this they need several technology aspects, like laptops, servers, applications, networking and security devices. Any new implementation is a project and so this too needs a detailed level of management.

Some of the things IT look at are:

  • Project management
  • Asset management
  • Governance and security
  • Help desk management
  • Software and license management

The IT function requires interaction with almost every function. The consultant can prepare several interesting dashboards for the IT function, enabling them to monitor all the areas in an optimum fashion. IT also needs to do presentations on the up-time and face IT audit and compliance.
The consultant thus has to help IT in all these areas and help them with insights to manage the show.

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