The technical documents cover the relevant documents which are product specific. In short, these are help guides and can be referred to by the users when in doubt. The technical document can be further broken down into:
- Preface
- Consultant - An Introduction
- Preparing for the Project
- Prerequisites to Start a Project
- Requirement Gathering
- Understanding requirement gathering
- Importance of requirement gathering
- Executing requirement gathering
- Must have, should have, and good to have strategies
- Questionnaires
- Must ask information
- Common mistakes in requirement gathering
- Authentication and authorization
- Documentation
- Example
- Summary
- Architecture Design
- An introduction and importance
- Hardware and software requirements
- Installation architecture
- Backup and restore design
- Example Scenario
- Data architecture
- Example case study
- Data flow diagrams
- Example of creating a DFD
- Summary
- Development
- Validation, UAT and Go-Live
- Post Go-Live
- Avoiding Common Pitfalls
- Knowledge Sets
- Getting to know Insurance
- Knowing Pharmaceuticals and Life-sciences
- Knowing Retail
- Summary
- A Real Life Case-Study
Technical document
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