Understanding elicitation and collaboration

The focus in elicitation and collaboration is on the preparation, conducting, and confirming the requirements elicited from business stakeholders and other information sources. This Knowledge Area also describes the best practices and considerations for communicating business analysis information and collaboration activities with stakeholders as shown in the following image:

The Elicitation and Collaboration knowledge area and tasks

The Elicitation and Collaboration Knowledge Area includes the following tasks:

Prepare for elicitation.
Conduct elicitation.
Confirm elicitation.
Communication business analysis information.
Measure stakeholder collaboration.

These tasks focus on what is involved when the business analyst performs elicitation to uncover requirements and collaborates with stakeholders throughout the initiative they are assigned to.

It is important to note that elicitation and collaboration is not a phase in the project or initiative, but rather an ongoing and recurring part of your role as a business analyst. Elicitation and collaboration is a collaborative activity and it may lead to further analysis and elicitation activities.

The objective of all elicitation and collaboration activities is to formulate a complete, relevant, and accurate set of defined business needs and requirements to use during the next stages of the initiative. The outputs of this Knowledge Area will become the basis for all other business analysis activities that you'll perform.

Table of Contents for Understanding&#xA0;elicitation and collaboration

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Table of Contents for
Understanding elicitation and collaboration