Core competency 2: Industry knowledge

Industry knowledge refers to the knowledge and understanding that a business analyst collects and learns by working within a particular industry. It can include knowledge of current practices in a particular industry or similar business processes performed across industries (for example, financial processes such as payroll processes). 

Having industry knowledge involves gaining an understanding of aspects such as the following:

  • Current trends
  • Market forces
  • Market drivers
  • Key processes
  • Services
  • Products
  • Definitions
  • Customer segments
  • Suppliers
  • Practices
  • Regulations

Industry knowledge also includes having knowledge and understanding of where a company is positioned within an industry and what the primary impacts and dependencies that exist within a market and people are. 

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