Element 2: Assessment measures

Different types of assessment measures can be applied to determine the quality of the performance of business analysis within a project or environment. Just as with any measure, there are tangible and intangible ways that performance can be measured. It is not always very easy to identify true quantitative measures in terms of business analysis work outputs, but some ideas could include adhering to project time frames or the number of reviews required before being able to finalize specific artifacts. Some qualitative measures could include stakeholder feedback and general task efficiency levels on the project. Accuracy, completeness, knowledge as a business analyst, and effectiveness are some of the other intangible or qualitative measures that a team can implement to measure business analysis performance.

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