This technique is used in a few different business analysis tasks in some knowledge tasks in the BABOK® v3 guide. These tasks include the following:
|
Task |
The reason this technique is used |
|
Plan a business analysis approach |
To help build the business analysis approach and plan within a small group or individually |
|
Plan stakeholder engagement |
To help find out more information about stakeholders and stakeholder groups |
|
Plan business analysis governance |
To help identify potential decision-making, prioritization, approval, or change control approaches within a small group or individually |
|
Plan analysis information management |
To help a small group identify their information management requirements |
|
Identify business analysis performance improvements |
To gather subjective assessments of business analysis performance from different individuals or small groups |
|
Prepare for elicitation |
To gather input into preparation activities for elicitation from individuals or small groups |
|
Conduct elicitation |
To ask stakeholders questions to elicit their business needs and requirements |
|
Confirm the elicitation results |
To confirm that the elicitation results are accurate |
|
Communicate business analysis information |
To have individual conversations with stakeholders about business analysis information |
|
Prioritize the requirements |
To understand the basis for prioritization of an individual or small group |
|
Assess the requirement changes |
To gain an insight into the impact a change might have |
|
Analyze the current state |
To gain a deeper understanding of the current state |
|
Define the future state |
To gain a deeper understanding of the needs for the desired future state |
|
Assess the risks |
To gain an understanding of what risks there might be |
|
Define the change strategy |
To discuss the stakeholders' ideas for a change strategy |
|
Define the requirements architecture |
To collaboratively define the requirements structure |
|
Define the design options |
To help identify improvement opportunities and design options |
|
Analyze the potential value and recommend a solution |
To gain an insight into what the stakeholders believe will be a valuable solution option |
|
Analyze the performance measures |
To get an understanding of the perceived performance of a solution in the context of the perceived value |
|
Assess the solution limitations |
To help analyze problems |
|
Assess the enterprise limitations |
To identify concerns or organizational gaps |
Interviewing is an effective way of establishing strong relationships with stakeholders and building rapport. It is a simple and direct approach to obtain elicitation results in a short period of time.
The next technique you need to include in your preparation is item tracking. This technique is covered in the next chapter of this guide.
In the next chapter, we will cover the remaining BABOK® v3 guide techniques to ensure you have the complete set of techniques in your repertoire of skills and knowledge.