Element 1: Decision-making

Without effective decision-making practices in the project, there will be a lot of uncertainty created, which in turn causes stress and introduces unwelcome risks. Therefore, it is important to take the time to explicitly decide what the decision-making process is for the team, including understanding the escalation paths when a stakeholder collaboration cannot resolve or make a decision. It is also crucial that the roles and responsibilities of stakeholders are well understood in the context of decision-making processes. 

Some example ways of facilitating effective decision-making could include the following: 

  • A weekly decision-making project meeting where outstanding decisions are discussed and finalized. It is suggested to also document these decisions in a central decision register.
  • Alternatively, a daily stand-up meeting could provide a time-slot or opportunity to clarify any new decisions that were made or highlight decisions that need to be made prior to being able to proceed. This provides the team with the opportunity to frequently mention the need for decision-making as well as the ability to confirm any decisions that have been made.
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