This chapter discusses the remaining BABOK® v3 guide techniques that support the successful execution of business analysis tasks in the workplace. It outlines the purpose of each technique and what it entails, as well as the tasks that use each technique to achieve a particular goal.
By the end of this chapter, you will know what these techniques are and understand the main purposes of each technique in the context of practical business analysis tasks.
More specifically, we will cover the following important techniques in this chapter:
- Item tracking
- Lessons learned
- Metrics and key performance indicators
- Mind mapping
- Non-functional requirements analysis
- Observation
- Organizational modeling
- Prioritization
- Process analysis
- Process modeling
- Prototyping
- Reviews
- Risk analysis and management
- Roles and permissions matrices
- Root cause analysis
- Scope modeling
- Sequence diagrams
- Stakeholder lists, maps, or personas
- State modeling
- Surveys or questionnaires
- SWOT analysis
- Use cases and scenarios
- User stories
- Vendor assessments
- Workshops
You will learn when to apply each of these techniques in the context of real-world scenarios.
Let's now start by understanding each technique in terms of its primary purpose and applicability to everyday business analysis tasks.