Elicitation and collaboration can be planned, unplanned, or both. Planned activities such as workshops, experiments, and/or surveys can be structured and organized in advance. Unplanned activities happen at the moment without notice, such as last-minute or just-in-time collaborations or conversations. 

In this section, we'll look at the planned elicitation and collaboration activities and discuss all the key considerations for when you prepare to conduct elicitation sessions or engagements. Elicitation and collaboration is a fundamental business analysis activity and should be treated with care and thorough preparation and planning. We will discuss aspects such as the most appropriate elicitation approach, what to consider when choosing techniques, logistical aspects, and stakeholder engagement.