As part of the preparation activities for the elicitation session, the business analyst needs to make sure to collate, prepare, and understand the information that exists prior to the session. The information can come from people, systems, historical data, materials, and other documents. Documents can include any type of relevant documentation that can help support the goals of the elicitation activities.

For example, the business analyst may produce end-to-end draft business process models to take to the workshop for validation by stakeholders.