Real-world case study: Car booking system project

You are the business analyst on a project that is in the process of defining, building, and implementing a car booking system for the car rental company that you currently work for. You have been working on this project for the last 6 months and have documented approximately 150 different requirements from all the project's stakeholder groups. It is now time to get your baseline of requirements agreed and then to start planning the next stages of the project. Before you are able to get the final approvals from the key stakeholders, they have requested that you organize a prioritization meeting. They left it up to you to suggest a prioritization technique but you know that they wouldn't want to spend much time on this. They are very focused on getting the solution implemented as soon as possible and they don't really care that much about how expensive it might be, as long as they get their solution in time. They also want to ensure they have the requirements, which will maximize business value identified as a high priority. The project manager also recently employed a change manager for the project, Jane. Jane has a lot of change management experience but wanted your help with the stakeholder identification and the definition of the change request process. She is also very keen to set up the change control board for the project. One thing Jane doesn't have much familiarity with (which is somewhat surprising) is the use of traceability matrices. She asked you to please assist her with understanding how this works and why it is important. You said to Jane that because the project has only 150 requirements listed, you decided the traceability matrix (spreadsheet) is the easiest way to manage the requirements life cycle for the duration of the project. She said this doesn't make much sense to her yet but she will ask you more specific questions later to clarify. Now you are off to go organize the requirements prioritization meeting. 

Question 1

Refer to the case study provided. Jane came to you about a requirement that relates to the online credit check that is performed when someone books a car. She wanted to know which stakeholder group originally requested this requirement. Which one of the following Requirements Life Cycle Management tasks that you have performed will help you to answer Jane's question?

A. Elicit Requirements

B. Trace Requirements

C. Reuse Requirements

D. Approve Requirements

Question 2 

Refer to the provided case study. You finally found some time to sit down to explain to Jane what the Trace Requirements task is all about. Which of the following are inputs to this task?

Select one or more correct options:

A. Requirements

B. Needs

C. Designs

D. Stakeholders

Question 3

Refer to the provided case study. You are in the process of defining the approach that you will take with the traceability of the requirements. You would like to include relationships that indicate when two requirements have to be implemented together because of a dependency that exists between them. Which of the following terms describes this relationship type best?

A. Derive

B. Validate

C. Ratify

D. Necessity

Question 4

Refer to the provided case study. Which two aspects will be most important for stakeholders to consider when prioritizing requirements during the upcoming prioritization session?

A. Timeliness and business risk

B. Timeliness and complexity

C. Timeliness and cost

D. Timeliness and business value

Question 5

Refer to the provided case study. During the prioritization session, one of the stakeholders said that the team must remember that new legislation for capturing personal driver details is coming into effect before the project will be completed and that the project must adhere to this legislation. The team agrees that this must now be another aspect to consider when prioritizing requirements. Which element of the Prioritize Requirements task describes this type of consideration factor?

A. Continual prioritization

B. Risks of prioritization

C. Challenges of prioritization

D. Basis for prioritization

Question 6

Refer to the provided case study. When you and Jane start discussing the change request process of the project, you mention to her that this project is using a predominantly predictive approach. What does this mean for the level of formality around the assessment of proposed changes?

A. A formal assessment of change is not required but you would prefer it to remain formal.

B. The formality level of change assessments is not affected by the project approach.

C. A more formal assessment of change is likely to be required.

D. A less formal assessment of change is likely to be required.

Question 7

Refer to the provided case study and choose the individual or group of stakeholders who are most likely the approvers of change requests.

A. Change manager

B. Project team

C. Project stakeholders

D. Change control board

Question 8

Refer to the provided case study. You have been asked to perform an impact analysis on a proposed change that was received. The most obvious impact you can see is that the size of the change will impact the schedule. Which are some of the other considerations you should analysis?

Select one or more correct answers from the choices given here:

A. Priority

B. Source

C. Benefit

D. Cost

Question 9

Refer to the provided case study. You are about to submit your requirements for final approval. Which of the following inputs describes your requirements best?

A. Requirements (verified)

B. Requirements (maintained)

C. Requirements (documented)

D. Requirements (ranked)

Question 10

Refer to the provided case study. A week after your prioritization session with the stakeholders, one of the primary stakeholders of the project comes to tell you that the budget for the project has been cut and they need to reprioritize the requirements to include cost as a consideration. Is this an acceptable request and should you organize another prioritization session, or should you decline to do another prioritization session and simply say that it is too late in the project?

A. It is not good practice to run multiple prioritization sessions.

B. It is acceptable to run several prioritization sessions if required.

Question 11

The Requirements Life Cycle Management knowledge area consists of five primary tasks. Which of the following tasks are not part of this knowledge area?

Select one or more correct options:

A. Approve Requirements

B. Approve and Review Requirements

C. Trace Requirements

D. Manage Stakeholder Collaboration

Question 12

Which of the following options describes a primary output of the Approve Requirements knowledge area task?

A. Designs (assessed)

B. Designs (approved)

C. Requirements (validated)

D. Requirements (acknowledged)

Question 13

Which of the following options describes a primary output of the Trace Requirements knowledge area task?

A. Requirements (maintained)

B. Requirements (reused)

C. Designs (traced)

D. Requirements (tracked)

Question 14

Considering the knowledge area tasks you learned about during this chapter, which one's purpose is to rank requirements in the order of relative importance?

A. Prioritize Requirements

B. Trace Requirements

C. Rank Requirements

D. Approve Requirements

Question 15

When you assess a proposed change, you should consider various aspects of this change. Select all the aspects you should consider from the provided options:

A. Benefit

B. Scope

C. Cost

D. Schedule

Question 16

"An adaptive approach may require more formality in the assessment of proposed changes."

Choose whether the statement is true or false:

A. True

B. False

Question 17

Which one of the following options describes an element of the Approve Requirements task?

A. Conflict and issue management

B. Issue identification and resolution

C. Communication of requirements decisions

D. Negotiation and risk mitigation

Question 18

Different types of relationships exist between requirements. Select all the relationships listed here that have a dependency related relationship.

Select one or more correct options:

A. Interrelated

B. Necessity

C. Satisfy

D. Effort

Question 19 

When defining requirements with a view to reuse for future projects or initiatives, which of the following considerations should you keep in mind?

A. Try and write all your requirements for reuse.

B. Minimize references to the current project or solution.

C. Provide as much detail as possible to ensure clarity and understandability.

D. Ensure that these requirements reflect the future of the organization.

Question 20

Information such as a requirement's source, priority, and complexity aid in managing requirements throughout the life cycle. This type of information is referred to as requirements attributes. Choose whether this statement is true or false.

A. True

B. False

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