This chapter discusses the techniques that support the successful execution of business analysis tasks in the workplace. It outlines the purpose of each technique and what it entails as well as some example tasks that use each technique to achieve a particular goal.
By the end of this chapter, you will know what these techniques are and understand the common purposes of each technique in the context of practical business analysis tasks.
More specifically, we will cover the following primary techniques:
- Acceptance and evaluation criteria
- Backlog management
- Balanced scorecards
- Benchmarking and market analysis
- Brainstorming
- Business capability analysis
- Business cases
- Business model canvas
- Business rules analysis
- Collaborative games
- Concept modeling
- Data dictionary
- Data flow diagrams
- Data mining
- Data modeling
- Decision analysis
- Decision modeling
- Document analysis
- Estimation
- Financial analysis
- Focus groups
- Functional decomposition
- Glossary
- Interface analysis
- Interviews
You will also understand when to apply each of these techniques as part of different knowledge area tasks and in the context of real-world scenarios.
Let's now start our journey by understanding each technique in terms of its primary purpose and applicability to everyday business analysis tasks.