In the context of business analysis information, workshops are used to elicit, clarify, validate, and prioritize information in a collaborative, group format. When a business analyst facilitates any workshop, the roles of a sponsor (if available), a facilitator, a scribe, a timekeeper, and the participants must be accounted for.

Just as with any other elicitation activity, it is essential to prepare for a workshop, be professional when conducting it, and, after the workshop, always follow up with the results.