This chapter covers the tasks that are used to organize and coordinate the efforts of a business analyst. This chapter dives into BABOK® tasks: planning a business analysis approach, planning stakeholder engagement, planning business analysis governance, planning business analysis information management, and identifying business analysis performance improvements and bringing them to life with practical real-world scenarios.

The purpose and context of these knowledge areas are as follows:

• The Business Analysis Planning and Monitoring knowledge area
• The Plan Business Analysis Approach task 
• The Plan Stakeholder Engagement task
• The Plan Business Analysis Governance task
• The Plan Business Analysis Information Management task
• The Identify Business Analysis Performance Improvements task
• Real-world case studies
• Test your knowledge 

The concepts you will learn about are as follows: 

• Understanding the context of the BABOK® knowledge areas with real-world scenarios
• Understanding and applying the planning business analysis approach task to real-world scenarios
• Understanding and applying the planning stakeholder engagement task to real-world scenarios
• Understanding and applying the planning business analysis governance task to real-world scenarios

• Understanding and applying the planning business analysis information management task to real-world scenarios
• Understanding and applying the identifying business analysis performance improvements task to real-world scenarios
• Interpreting a real-world scenario and applying the knowledge learned in this chapter
• Doing a micro exam-style assessment